Google recently sent out emails alerting everyone that the old version of Analytics reporting will end in June 2012. We see the good in the new Analytics and there is a lot more data to play with. However, this is a headache because all of the automatic reports you set up in the old Analytics will need to be made again in the new Analytics. This is good news and bad news. It’s good because it gives you the opportunity to revisit your dashboard and customize it. Unfortunately for agencies this is bad news because all of the hundreds of reports we have automated will be gone! We encourage our clients to log into their Analytics and get familiar with the data. This is the perfect time for them to customize their dashboards to display the data they’re most interested in seeing.
If you need a little help getting started we’ve simplified it for you — 3 Quick Steps to Set Up Email Reports in the New Google Analytics

Writing PPC ads can be fun – using your brain to shoehorn great messaging into a limited number of characters is like doing puzzles. The parts of the copy-creation process that get really tedious are the repetitive acts – checking character count obsessively, combing the text to make sure your capitalization preferences are followed, appending the same word over and over.

There’s good news, though – Excel has some handy features you can use to streamline those mind-numbing steps. Here are my four favorite ad copy time-savers (they work for keywords, too):

1.       Length Formula

If you’re writing or customizing a significant number of text ads, create an extra column to the right of any ad text component to automatically measure length (i.e. the number of characters, including spaces, in the cell). Type in =LEN(cell), where cell is simply the cell whose characters you want to count. This feature makes it easy to see if you’re hitting the character count limits for Headline, Description Line 1, Description Line 2, or Display URL in AdWords. You can easily copy the formula down multiple rows and use conditional formatting (see #2) to quickly flag any cells over the limit.

2.       Conditional Formatting

It would be impossible to go into all the conditional formatting options in such a short blog post, so I’ll stick to the two main uses for ad text and keyword builds. First off, we can use the “Greater Than…” option to flag any ad text lines that exceed the specified limits. Go to “Conditional Formatting” > “Highlight Cells Rules” >  “Greater Than….” and enter your max limit in the dialog box that appears.

The screenshot below shows that the last two headlines exceed the 25-character max. As I modify the text of the headlines, both the length count and the conditional formatting will automatically update.

You can also use the “Less Than…” option if you want to identify ad text components that are significantly below the character limit. For example, you may want to flag any Description Line with fewer than 20 characters – perhaps there is additional, relevant text that can be added to use up more of the real estate and enhance the message you are trying to deliver.

Another useful conditional formatting tool is “Duplicate Values…” which is also found in the “Highlight Cells Rules” section. You can use the “Duplicate Values…” option to flag repeated keywords in keyword builds, duplicate ad text, etc. In the screenshot below, the two headlines flagged in green are duplicates.

3.       Capitalization Functions

Another useful feature for ad text is the “proper” function, which capitalizes the first letter of each word in a cell. Type in =proper(cell) to use this function.

There are a couple things to consider when using “proper.” First of all, the output appears in the cell where you place the formula, and the output itself is a formula. In order to manipulate it, you’ll need to copy and paste as special (values). You may want to paste it back into the cell with the original text, so you maintain the headers (“Description Line 1” in the example above). The other thing to keep in mind is that acronyms (such as PPC) will be modified so that only the first letter is capitalized. You’ll need to go back and fix any acronyms – fortunately a simple find/replace can do the trick.

There are additional capitalization functions that may be useful, depending on your preferences for keywords, ad group names, and ad text. The “lower” function makes every word lowercase, and the “upper” function makes all letters capitalized.

4.       Concatenate

The last feature I’ll hit on today is “concatenate,” which allows you to join the contents of two or more cells and/or cells plus text. For ads, “concatenate” is a great tool for appending tracking parameters to destination URLs, or for adding text to existing ads, among other things. For example, if you want to run an ad test with the word “Free” added to the beginning of every headline, the concatenate function would let you do this easily in Excel.

Note that, like the “proper” and “lower” functions, the output is placed in another cell and needs to be copied and pasted as values in order to manipulate the text.

Another great use for “concatenate” is to append the plus sign before broad match modifier keywords – however, it will only append the sign to the first token in a keyword. For the remaining tokens, simply use find/replace to find spaces and replace with space and plus sign.

There are several more functions and tools in Excel that will make your life as a search engine marketer much easier, but these are some of my favorites for ad text creation (and they can be handy for keyword builds, too).

Do you have any to add? Leave a comment!

Facts dispel fear (or at worst justify it and indicate a path towards greener pastures), so I wanted to distill what we know to date with hard quantitative data. Surprisingly the answer is not-a-whole-lot, and what we do have comes from just a couple sources.

A chart produced by SEOmoz shows that “the impact of Penguin was immediate and substantial”, with over 3% of Top Ten Rankings in their analysis changing (versus the ~2.7% change caused by the Panda update on April 19th).

Untold quantities of keyboards have rendered the phrases key-word-stuffing and over-optimized-anchor-text in hypotheses about what Penguin is doing. However, MicrositeMasters had unique access to a fabulously large data set and produced the only set of charts I could find showing detailed effects of Penguin.

 

Findings & Action Items from MicrositeMasters

1. Keyword-Stuffing in Anchor Text: Only sites with over 60% of anchor texts containing “money” keywords matching incoming links were negatively affected by Penguin.

A money keyword generates a lot of search traffic. Guzman defines it as a high-volume search term or phrase with a Google rank of roughly 5-15. In other words, the Penguin is looking for you if over half of your traffic is driven by searches using high-volume keywords that exactly match your anchor texts.

Action Item: Unless your incoming link anchor texts were totally dominated by high-volume search keywords, this component of the Penguin Algorithm is not hurting your site.

2. URLs in Anchor Text: Penguin is going to hit you for stuffing URLs in your anchor texts, but not near as much as money-keyword stuffing (far right in chart below).

Action Item: Reduce your URL-stuffing, but take care of the keyword-stuffing First!

3. Relevant (Niche) Inbound Links: Having links from websites outside of your niche is okay, as long as you have some from relevant websites, too.

I made this chart by eye-balling the numbers in a pair of charts from the MicrositeMasters study. The chart shows two things:

i) It doesn’t matter if you have a high or low percent of inbound links from websites with content that is relevant to yours, as long as you have SOME quality, niche inbound links: websites with low percentage (10%) of same-niche inbound links were penalized at the same rate as sites with high percentage (60-100%) of relevant inbound links.

ii) It matters a LOT if you have NO relevant inbound links – the red bars show that about half of websites with 0% of relevant inbound links were penalized. Once you have even 10% of your links coming from quality, relevant sites though, Penguin isn’t penalizing you for having non-niche links too.

Action Item: Make sure you have some inbound links from quality, relevant websites.

That’s not easy – and it’s part of the point of Penguin: good content creation and targeted community development around your site is harder than typing a keyword into 20 anchor texts. Countless blog posts offer advice on building a quality community (inbound links from websites with good content related to your site). Here are a few tidbits from Brownrigg’s insights on generating a community for your website.

i) Post quality articles relevant to your niche (that people will want to repost on their site).

ii) Compile some of your articles into an ebook.

iii) Publish your articles on sites like digg and submit them to article directories.

Post-Penguin Reality

Penguin seems to have a fairly narrow target – keyword-over-optimized text anchors and disproportionate inbound links from irrelevant websites: in other words, it has effectively removed shortcuts for generating website traffic. In general, however, and despite the apocalyptic rhetoric out there, the new Sheriff should leave the world with a lot of well-deserved winners – people creating genuinely good content and generating traffic with honest “white-hat” methods that ultimately benefit the 2,267,233,742 people searching for content on the World Wide Web.

Image from cognitiveseo.com/blog

Dave Underwood of Topspot Internet Marketing spoke on “Improving Website Measurement & Analytics” at the HiMA luncheon last week in Houston, Texas.

He offered useful insight for successful marketing, some of it surprisingly simple. For example, recording and listening to phone calls: if your sales people give inaccurate information or fail in some other way to appropriately respond to potential customers, it really doesn’t matter if your marketing campaign generates 100 leads from Fortune 500 companies – the sales people are not converting the leads.

He also touched on the hot topic of Organic vs. Paid advertising. Agreeing with a study by Google showing that 89% of the clicks generated by paid ads would not be generated by organic search*, he recommends maintaining a PPC campaign even when your Organic rank is high.

In other words:

People need to see your company lots of times, in lots of places (PPC and search lists), and they need to keep seeing your company show up over time.

* Clearly Google is incentivized to present their findings in a way that encourages companies to pay for advertising, and indeed analysts point out the limitations of Google’s interpretation of their results (Google presents an average rate of Incremental Ad Clicks unique to PPC, and doesn’t explicitly talk about the fact that lower IAC means your PPC is “cannibalizing” more of your organic clicks). In general though, there’s over half a century of robust research demonstrating the familiarity effect, so shelling out for those paid ads is probably worth it for your company.

AdWords Editor is a go-to tool for anyone managing large accounts or campaigns in Google AdWords. But even if you’re only dealing with small campaigns, it’s worth checking out this free tool from Google. AdWords Editor allows you to make bulk changes to individual or multiple campaigns – changes that cannot be made easily through the AdWords UI. As an added bonus, all of this is done offline so you can easily revert errors or unwanted changes before posting anything live. In this post, I’ll outline some of my favorite AdWords Editor tools.

1.       Advanced Bid Changes

Let’s say you’re nearing the month’s end and you find yourself with some budget to spare. Among other things, you may decide to increase bids across the board or across top-performing campaigns, ad groups, keywords, or placements. In the AdWords UI, you have the option of copying a particular bid from one keyword (for example) to several others on the page. In the screenshot below, the up/down arrows next to the $0.25 max CPC indicate I’m copying that bid to the other selected keywords.

So that’s useful if I want the same value for each keyword. But what if I have different bids for different keywords, and I want to increase all of them by 25%? That’s where the Advanced Bid Changes option in AdWords Editor comes in handy. To find it, go to the tab where you need to make bid changes (Keywords, Placements, Audiences, or Ad Groups). Select the data you need to adjust, and then click on the link below to “Advanced bid changes”.

The pop-up box gives you the option to increase or decrease bids by a certain percentage amount or dollar amount. You also have the option of setting minimum or maximum caps on bids. And as always, since you’re working in AdWords Editor, you can easily revert or modify any bid changes that seem out of whack prior to posting the changes live to your account.

2.       Copying Campaign Settings

At PPC Associates, we are constantly reviewing performance across different geos and different times (day of week, hour of day) for our accounts to look for additional optimization opportunities. Unfortunately, we can only apply hour of day bid adjustments or custom geos in the UI at this time, but we can use AdWords Editor to easily copy these specialized targeting settings to multiple campaigns.

Here’s how to do it: In the Campaigns tab, select the campaign that already has the targeting settings you need (this assumes you have already clicked on “Get recent changes” in AdWords Editor to download the settings you created in the UI). Right click on the campaign and select “Copy campaign shell.”  Alternatively, you can go to “Edit” à “Copy campaign shell.” This automatically copies the following settings: Devices, Ad schedule, Language targeting, and Location Targeting. Now you can go to any other campaign in that account in AdWords Editor, and simply click on “Paste” next to any of those four settings to copy over the targeting.

I should note that you can copy campaign settings fairly easily in the AdWords UI, as shown in the screenshot below. However, I still prefer working in AdWords Editor whenever possible, since it reduces the potential for errors.

3.       Custom View (Advanced search)

Finally, the Custom View option (also called Advanced search). This powerful tool lets you apply multiple filters based on campaign or ad group name, words contained in ad text or URLs, performance statistics, status, and more. We use this tool often to QA our work prior to posting, especially when making complex changes in bulk. To find the tool, either click on “Advanced search” in the top right of any tab, or use the “View” drop-down menu to find “Create or set custom view…”

Once you’re in the custom view, add as many filters as needed. For example, if I’ve recently appended destination URLs with a new tracking parameter (CUSTOMCMPGN) and want to easily identify any URLs missing the parameter, I change the settings to “Destination URL” “doesn’t contain” “CUSTOMCMPN.” But maybe that new parameter is only used for ad groups containing the word “free.” I can add a second filter for “Ad group name” “doesn’t contain” “free.” And if I’m only concerned with active ad groups? In the “Status” section, I check the box next to “Enabled” and nothing else. The results will be ads from active ad groups, not containing the word “free” in the name, and missing the new parameter.

Fluency with AdWords Editor does more than let you work on your accounts offline; it’ll save you tons of time with its advanced tools – and it’ll save you the time and headaches of troubleshooting errors pushed live directly from the AdWords UI. It’s arguably one of the most indispensable tool of all SEMs, from beginners to 10-year vets.

If you’re running paid search campaigns in Google AdWords, and you don’t already use the Dimensions tab, you’re missing out on a ton of useful data. Rolled out in mid-2010, the Dimensions tab is one of the most important components of the AdWords UI. It allows you to view data for an entire account or specific campaign(s) that can be used to better target your customers, decrease wasteful spend, and improve conversions. At PPC Associates, our Production team relies heavily on the Dimensions tab to pull detailed reports on campaign behavior across different time periods or geos, and to better understand how and where our ads are being shown on both the search and content networks.

The Dimensions tab is located on the right-hand side of the tabs list in the AdWords UI. If you can’t already see it, click on the drop-down arrow at the end of the row to bring up the menu of available tabs.

Once you’re in the Dimensions tab, go to the “View” drop-down menu to see the types of data available. The screenshot below shows the main menu; for Time, Conversions, and Reach and frequency you have additional options, such as Day of the week, Day (date in time), Week, Month, Quarter, Year, or Hour of day.

So now that you know where to find this, how are you going to use it? There’s a ton of good stuff here, and obviously not all of it will be relevant to every campaign. If you’re not using track-able phone numbers in your ads, for example, the “Call details” option is not going to have any data for you. If your campaigns are only running on the search network, you won’t have any automatic placements to review. But take advantage of what you can. Here are a couple of examples of how we use the Dimensions tab at PPC Associates:

1)      Day parting. We usually run two types of day parting reports: day of the week and hour of day. You can pull the data separately, or you can use the advanced segmentation feature in AdWords to break it down by hour of day for each day of the week. Once you have the data in Excel, use conditional formatting to easily spot trends in campaign performance. This can then be used to optimize the campaigns; for example, you may choose to increase bids during time periods with high conversion rate and low CPA, or decrease bids when the opposite is true. If there’s a clear drop in performance during specific days or hours of day, you may even want to turn campaigns off during these low-performing time periods. In the sample data below, it’s clear that the hours of 5 am – 8 am do not perform well, whereas the hours of 4 pm to 8 pm have high conversion rates and low CPAs.

2)      Search query review. Being able to see the actual queries that cause your ads to show is powerful, both for finding terms you don’t want to show up on and getting new ideas for keywords. We all know that running keywords on broad match – or even modified broad match or phrase match – opens up a campaign to a wide range of search queries, many of which might not be relevant to what we’re advertising. The “Search terms” option in the Dimensions tab will let you see the queries triggering your ads. Use this data to promote high-performing queries by turning them into keywords with targeted ads, and also to scrub out unwanted terms. This is especially important when your campaigns include a lot of general keywords. Just imagine how many irrelevant queries you can get matched to when bidding on “will” (as in last will and testament) keywords. The screenshot below shows just a few out of thousands.

Clearly this is a very broad overview of the Dimensions tab and the ways you can use it to optimize your campaigns. There are a lot of different ways to use the data, and the “Customize columns” and advanced segmentation options let you slice and dice the data in innumerable ways. No time like the present to get in, start some tests, and figure out how to improve your campaigns with the options on hand.

-  Opinions expressed in the article are those of the guest author and not necessarily of Schipul – The Web Marketing Company.

Here’s a brief overview of some of the changes you’ll notice:

First, Google says one of the new benefits is the ability to see search data from the original Keyword Tool and the Search-based Keyword Tool.
What you’ll notice immediately  is the new keyword box. It now allows for a keyword search to be performed with a combination of keywords, a URL and  a category.

You can also compare your keywords by match type using one or more match types at the same time. For example, I can get both sets of search data for a broad search term and an exact search term at the same time just by checking both boxes under the match types.

The change that I’m most excited is the new “starring” capability. This allows you to star keyword ideas, which then saves them while you search for new ideas. Gone are the days of having to download your selected keywords between searches!

In addition, you can now download starred keywords only, all results, all keywords for certain queries or keyword ideas in bulk.

Finally,you have the ability to search within terms using the “more like these” option. So you star or select your keyword phrases that you like the best and search within those phrases to find even more related keyword ideas.

For SEOs these changes will definitely help when conducting keyword research for clients.  We’re excited to see future updates to Google’s keyword research tool!

If you like free SEM tools like the Google Keyword Research Tool, definitely check out Schipul’s SEM tools.

What’s included in this premium account?

The premium package includes a number of exciting upgrades and new features including more insights and around the clock support from a Google Analytics expert.

Some of Google Analytics Premium’s new features:

• 24/7 live support
• custom training and support
• lifted data limits
• attribution modeling
• more custom variables
• data collection & reporting guarantees

“Premium is everything you need to give everyone in your business the ability to make better data-driven decisions to move from data to insights to action faster than ever.”

Along with this release, Google reassured current users by stating they will continue to develop and enhance the free version of Google Analytics that we all know and love.

In Webmaster Tools, you can manage different types of sites:

• a plain domain name (schipul.com)
• a subdomain (www.schipul.com/staff or blog.schipul.com)
• a domain with a subfolder path (schipul.com/people/ed-schipul/)

Before this update, only links that started with the exact URL of your site would be categorized as an internal link. Google acknowledges that most people consider schipul.com and www.schipul.com as the same site these days, with or without the “dubdubdub” (aka www). So as Google loves to do, they are adapting to this change. If you add either the schipul.com or www.schipul.com URL versions as your site, links from both the www and non-www versions will correctly count as internal links. Subdomains will now also be included as internal links.

In their blog post, Google included this nifty table to further explain the changes being made to internal vs. external backlink organization in Webmaster Tools:

So what does this mean for you?

When you cross-link subdomains they will be considered as internal links and not as external links or inbound links. Keep in mind, the number of internal links pointing to a page tells search engines how important a specific page is.

Also, inbound links refer to external links or links that come from other sites.  They  have more clout because other people are linking to you. So let’s say someone is cross-linking to your sub domain URL, (blog.schipul.com), your domain (schipul.com) will receive more clout because it’s an inbound link. Of course, we all want more clout.

Which is better for SEO? Schipul.com/web-marketing vs. Schipul.com/web_marketing

According to Search Engine Land, Google and Bing handle dashes and underscores in URLs differently.

Google’s Matt Cutts, recently released this YouTube video update on the Underscores vs. Dashes question.

“Join on the Underscore, Separate on the Dash.”

Google says it’s better to stick with the dash to separate keywords in a URL. If you’re starting a new website and its brand new, Google encourages you to use dashes. This will allow you to add more easily searchable keywords into your URL and may help improve rankings.

However, if you have a website that’s successful in page rankings and has been around for a while, don’t worry about it. Underscores are fine to use for established websites. Cutts says the amount of impact it has in Google rankings is “relatively low” and he does not recommend going back and rewriting every single URL to use dashes because it’s just not worth it and may cause problems.

Do Dashes vs. Underscores Make a Huge Difference in Google?

Cutts states, “It doesn’t make that much of a difference. It’s what we call a second-order effect. It’s not a primary thing that makes a huge difference.”

What About in Bing?

A Bing spokesperson responded to Search Engine Land by saying they do not differentiate at all between dash and underscore in their URL ranking features.

What Should Webmasters Do?

If you are launching a new site, then go ahead and use dashes in your URLs, in order to keep your keywords separate. According to Cutts, “when Google sees an underscore in a URL, it joins what’s before and after into one term.” However, if you have an existing site and using underscores in your URLs, don’t change them to dashes because it can cause technical problems and can impact your search rankings.