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Posts Tagged ‘PPC’

The Familiarity Effect: PPC vs Organic Search

posted by dtankersley
Thursday, April 12, 2012

Dave Underwood of Topspot Internet Marketing spoke on “Improving Website Measurement & Analytics” at the HiMA luncheon last week in Houston, Texas.

He offered useful insight for successful marketing, some of it surprisingly simple. For example, recording and listening to phone calls: if your sales people give inaccurate information or fail in some other way to appropriately respond to potential customers, it really doesn’t matter if your marketing campaign generates 100 leads from Fortune 500 companies – the sales people are not converting the leads.

He also touched on the hot topic of Organic vs. Paid advertising. Agreeing with a study by Google showing that 89% of the clicks generated by paid ads would not be generated by organic search*, he recommends maintaining a PPC campaign even when your Organic rank is high.

 

The idea is explained by the basic psychological principle that humans prefer familiar things – the more times customers see or hear about a product or company the more likely they are to trust or prefer it.

Think of Billboard charts: the average song increases in popularity for about 6 or 7 weeks, meaning that people like it more as they become more familiar with it. For brands and companies familiarity drives brand equity: the recession resulted in a 30% earnings decline for companies overall, whereas familiar, trusted Best Global Brands saw only a 4% decline in earnings.

In other words:

People need to see your company lots of times, in lots of places (PPC and search lists), and they need to keep seeing your company show up over time.

 

* Clearly Google is incentivized to present their findings in a way that encourages companies to pay for advertising, and indeed analysts point out the limitations of Google’s interpretation of their results (Google presents an average rate of Incremental Ad Clicks unique to PPC, and doesn’t explicitly talk about the fact that lower IAC means your PPC is “cannibalizing” more of your organic clicks). In general though, there’s over half a century of robust research demonstrating the familiarity effect, so shelling out for those paid ads is probably worth it for your company.

Guest Blogger:  Laura Rodnitzky is the Director of Production for PPC Associates, a search engine marketing agency with offices in San Mateo and Chicago.

Last month I wrote about a few ways to use Google’s AdWords Desktop Editor to more efficiently manage campaigns in Google AdWords. This month I’ll share some of my favorite tricks in the Microsoft adCenter Desktop Editor program, starting with two of the same things I highlighted in Google AdWords Editor: advanced bid changes and copying campaign settings. Just like Google’s AdWords Editor, the Microsoft adCenter Desktop Editor lets you make changes to your adCenter PPC campaigns offline and post those changes live after you’ve had a chance to Q/A your work. The Microsoft Desktop Editor also allows you to do some bulk changes that cannot be done in the adCenter UI, so it’s a great time-saver. While adCenter Desktop program doesn’t have all of the functionality of Google’s AdWords Desktop Editor, it’s come a long way in the last several months. I’m excited to see what additional features they’ll roll out in 2012.

Here are three of my favorite tools in Microsoft’s adCenter Desktop editor:

1.       Advanced Bid Changes

If you find yourself wanting to increase or decrease bids on multiple keywords in one fell swoop, look for the “Change bids” button at the bottom of the adCenter Desktop tool. Note that you can only find this option in the Keywords tab for adCenter, unlike the “Advanced bid changes” option found in multiple tabs of AdWords Editor. (Fingers crossed, the “Change bids” button will soon show up on adCenter’s Ad Groups tab as well!)

To change bids, simply select the keywords that need adjusted bids, and then click on “Change bids”

Microsoft_adCenter_Desktop_Advanced_Bid_Changes

As in AdWords Editor, the pop-up box lets you choose to increase or decrease bids by a certain percentage amount or dollar amount. You can also choose to “Set bid no higher than” or “Set bid no lower than” a certain amount.

2.       Copying Campaign Settings

There’s now an easy way to copy campaign targeting settings from an existing campaign and paste them into one or more additional campaigns in adCenter. The following campaign settings can be copied: Locations, Day of Week, Time of Day, Demographics, and Devices.

To do this, simply right-click on the campaign whose settings you need to copy and then select “Copy” from the menu. Right-click on one or more campaigns into which you want to copy the settings. Select “Paste special” from the menu. A pop-up box will then give you the option to “Paste settings only,” and any available settings will appear on the right-hand side. Select the settings you want to paste (in this case, “Targeting”).

Copying_Campaign_Settings_in_Microsofts_adCenter_Editor

Double-check the campaign settings in one of your edited campaigns, and they should match the settings you copied over – much easier than going in and adjusting each of those settings manually!

3.       Change Target Settings (Multiple Campaigns)

The trick above is great if you have a campaign that already contains the settings you want to add to other campaigns. But if you need to apply the same brand-new settings to multiple campaigns, here’s what you can do.

Start by selecting all of the campaigns you want to apply the settings to, and then click on the “Targeting” button at the bottom of the “Campaigns” tab. A pop-up box will appear that gives the option of modifying: Exclusions (websites and keywords), Locations, Day of Week, Time of Day, Demographics, and Device.

Change_Target_Settings_in_Microsoft_adCenter_Editor

You can modify any or all of these settings, and they will be applied to all selected campaigns. This is great when you’re launching or modifying several campaigns at once.

The adCenter Desktop Editor is still somewhat behind AdWords Editor in terms of functionality, but if you’re spending any amount of time in adCenter, knowing the efficiency-based features is vital. If you have suggestions for features you’d like to see added in the Desktop Editor, leave a comment!

A couple of good articles we worked through this week in measure and online advertising.

FBML can add Google Analytics tracking to your facebook pages.

You finally have the outer edge offices understanding the need to allocate resources to social media. Now, you want to measure some of your traffic to your faceBook Fan page? Facebook does a fair job of letting you see basic traffic, but for a more comprehensive view of where your visitors are coming from, you can now use Static FBML to add a Google Analytics tracking code to your pages. Excellent! Let’s do this.

FBML is a markup language based on familiar html tags and a few facebook specific calls. It allows applications to be created in separate tabs or static boxes. Friend of Schipul, Beth Kanter, pointed out this Analytics in FBML how to article for a step-by-step process on adding code without having to trigger Javascript. Let us know if you have any problems and we will be happy to help.

Bidding vs. Profits for Google PPC Advertising

Folks over at Search Engine Watch published an in-depth article on the future of bidding for Google CPC advertising and how automation is becoming more prevalent. Efficiency in business is typically a good thing, but we still subscribe to the belief of more information is better when making decisions about where our advertising and ROI are focused. Google has done a great job of opening up much of its data in the past few years (Insights, Trends), but advertising hasn’t always seen that same transparency. Read to see the discussion about transparency and trust.

The Yahoo! and Microsoft Search Alliance

posted by JMO
Wednesday, February 24, 2010

Well, it has finally happened. After coming to a basic agreement in July and finalizing the terms in December of last year, Yahoo! and Microsoft have received regualtory approval from the U.S. Government and the EU. The result is a search partnership between Microsoft and Yahoo! in their combined battle for online advertising with Google. The new search platform has been named Search Alliance.

Ads in search on the two partners will be powered by Bing, and their combined audience is estimated at 150 million Americans and over half a billion people worldwide. All of the ads will be served from Microsoft AdCenter.  The two companies are currently working out the technology details, so all of your ads on either network will stay the same for the time being. The hope is to have everything running off of the Microsoft AdCenter by Q4 2010 to capture the valuable holiday season.

What this means for advertisers

If you manage or use either Yahoo! or Bing search advertising, then nothing will change for a few months. The new merger should reach out to all advertisers with ample notice and instruction on moving over accounts, or possibly have everything moved over automatically. We will see how this works out in the Fall or possibly later. There is no hard deadline set for the transition, but it is coming.

The combination of the advertisers may end up affecting your campaigns in more ways than just an interface change. With the combination of searchers, there will also be a combination of advertisers. Currently if you run campaigns in both search engines you are competing in separate auctions for your PPC ads. This split can keep the Cost-Per-Click (CPC) lower because the number of advertisers (bidders) is lower. With this new merger, the combined pool of advertisers may cause the CPC to go up for some of your keywords.

Currently we see the cost of keywords in Bing and Yahoo! to be between 40%-60% of the cost of the same words in AdWords for similar position. These cost savings are a primary motivator to advertise on the Yahoo! and Microsoft platforms. While this new paring will grow the number of searchers it could also increase the bottom line. We won’t know for sure until the move is completed, but it may be a good idea to start planning for an increase in the cost of keywords.

The major benefit to advertisers is the consolidation of advertising. Search Alliance will become a one-stop-shop for PPC advertising. The alliance will instantly become the #2 search advertising platform, so advertisers that run ads on Search Alliance and on Google AdWords can easily capture a large percent of the overall search market.

The bids for keywords will probably go up, but they are still not likely to be more expensive than AdWords. Google currently maintains about 80% of the search market, but that extra 20% can be the difference for some online advertisers. The new Search Alliance between Yahoo! and Microsoft will make capturing that audience easier than it has been before.

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